Save Min 50% on all orders and get free shipping

Save Min 50% on all orders and get free shipping

Shipping Policy

1. Order Processing

  • All orders are processed within 1–3 business days after successful payment confirmation.
  • Orders are not processed or shipped on Sundays or public holidays.
  • During peak seasons, festivals, or promotional periods, processing time may be slightly extended.

2. Shipping Time

Estimated delivery timelines:

  • Within India: 4–8 business days after dispatch.
  • Delivery timelines may vary depending on location, courier availability, weather conditions, or unforeseen logistical delays.

Delivery dates are estimates and not guaranteed.


3. Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before payment.
  • Free shipping offers may be provided during special promotions or on selected orders.

4. Order Tracking

  • Once the order is shipped, tracking details will be shared with the customer.
  • Customers can track their shipment using the provided tracking information.

5. Packaging

All products, especially fragile items such as deity idols, figurines, and pyrite frames, are securely packed using protective materials to minimize damage during transit.


6. Delivery Attempts

  • Courier partners will attempt delivery as per their standard procedures.
  • Customers are responsible for ensuring availability at the delivery address.
  • Re-delivery may depend on courier policies.

7. Incorrect Address

  • Customers must provide accurate shipping details while placing orders.
  • Orders shipped to incorrect or incomplete addresses provided by the customer may result in delays or return shipments.
  • Additional shipping charges may apply for re-dispatch.

8. Delayed or Lost Shipments

While we work with reliable courier partners, delays may occur due to circumstances beyond control, including:

  • Weather disruptions
  • Natural events
  • Logistics or courier issues
  • Regional restrictions

In case of significant delays or lost shipments, assistance will be provided to resolve the issue.


9. Damaged Package

If the package appears damaged at the time of delivery:

  • Record an unboxing video while opening the parcel.
  • Report the issue immediately after delivery.

This helps ensure faster resolution for fragile items.


10. Order Cancellation

  • Orders can be cancelled only before dispatch.
  • Once shipped, cancellation requests cannot be accepted.

11. Policy Updates

This Shipping Policy may be modified or updated at any time without prior notice.